SEARS OPTICAL - CUSTOMER SERVICE

OUR GUARANTEE

90-DAY Satisfaction Guarantee or Your Money BackSM Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your receipt, within 90 days of purchase for a refund or exchange. If you are not satisfied with your purchase after 90 days, please let us know.

Your satisfaction is important to Sears.

ALWAYS FEEL CONFIDENT WITH YOUR PURCHASE:

1-YEAR REPLACEMENT DISCOUNT

Replace your broken glasses with the same or equivalent pair for 50% of their current retail price within one year of the date of delivery. May not be combined with other discounts, promotions or insurance. Additional costs may apply to upgrades. Does not apply to loss, theft or industrial safety glasses.

Replacement Discount even applies to your Kid's eyewear purchase! If they break, scratch, or outgrow their glasses, you can replace them with a new pair at half the price.

Free Cleaning & Adjustments Every Day

OUR COMMITMENT

At Sears Optical, we value you, our customer, and we are committed to helping you find the best solutions for your family's eye care needs.

Our goal is simple: to provide you with quality, fashionable eyewear products and the very best in customer service at a very reasonable price. And because eye care is a lifelong commitment for you, it is for us, too. We strive to build a lasting, lifetime relationship with you through exceptional customer service.

CONTINUAL CARE

We invite you to keep your eyeglasses looking and feeling great. Drop by Sears Optical at your convenience for complimentary eyeglass cleanings and adjustments.

The Sears Trademark is registered and used under license from Sears brands, LLC

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